HELP & SUPPORT

We’re always on hand to provide the help and support you might need. It’s all part of the service.

In this section, you’ll find everything from ‘how-to’ guides, easy explainers and testimonials from customers who have recently worked with us. Though, if you need any help, we’re just a call or email away.

What Happens Next?

WHAT HAPPENS NEXT?

What happens once you’ve placed an order with us? How will your new living space progress and who’ll be involved with the project?

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UK Manufacture

UK MANUFACTURE

Learn more about our exclusive manufacturing partner and how working with them allows us to provide the very best products and services.

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Installation Focus

INSTALLATION FOCUS

Our experienced installers are vital to the success of every project. Learn more about how they’ll install your new Permaframe windows.

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Permaframe Aftercare Service

AFTERCARE SERVICE

Should there be an issue with any of our installations, our Aftercare department will be on hand to help out.

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Permaframe Guarantee

OUR GUARANTEE

The Permaframe guarantee protects you and your home for years to come. Find out more about our leading 20 Year Guarantee here.

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Helpful Guides

HELPFUL GUIDES

To help breakdown common myths and misconceptions about improving your home, we’ve created a series of guides and explainers.

VIEW OUR GUIDES
FAQs

FAQs

You might have questions about our products and services. If so, there’s a good chance that we’ve answered them!

READ OUR FAQs
Our Customers

CUSTOMER REVIEWS

As a firm based with a longstanding history in Somerset, we’re incredibly proud that the Permaframe brand is trusted throughout the region.

READ OUR REVIEWS
Request Service Visit

REQUEST A SERVICE VISIT

If you’ve been advised to contact us to report an issue, you can get in touch with our team here.

REQUEST SERVICE

WANT TO GET IN TOUCH?

Whether you have a query or need to speak to an advisor about one of our products or services, you can get in touch by completing the form below.

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Speak to our Customer Services Team on 01373 794000.

Our friendly team will be pleased to help with any questions you may have.